The Customer Focus Trainer Workshop Registration

Congratulations and thank you! We are excited that you will be participating in
The Customer Focus™ Trainer Workshop on March 12, 2008.

Registration is simple and fast. Just click on the link below and you will be directed
to a short form that will allow you to pay via credit card. If you plan to register more
than one participant for the Workshop, just change the number on the form.

The materials and concepts of The Customer Focus™ program are presented to
help companies who want to create a stronger service culture that builds loyal
relationships with their customers and a better environment for their employees.
The program content and exercises are designed to help your company work
through a process that will help create and sustain a culture that gets every
employee to recognize the value of providing excellent service to both external and
internal customers.

As a participant in The Customer Focus™ program, your company (or company
division, branch, location, etc.) is granted permission to reproduce handouts and
exercises for the purpose of employee participation. Outside of your company (or
company division, branch, location, etc.) any reproduction, presentation or
commercial use of the handouts, logos, terms or the concepts, strategies and
methods is prohibited without specific written permission from The Customer
Focus™ and Shepard Presentations, LLC.

Your registration is your application for acceptance into The Customer Focus™
Trainer Workshop. In doing so, you commit yourself to full participation in the
program. Once your application is received we will be sending you some pre-
workshop materials.

If you have any questions, please call us at the number below. Thank you, and we
look forward to seeing you at the Workshop!

Click here to complete the registration form.

Important! Your Workshop will be held on...

March 12, 2008 -- 8:30a.m. - 4:00p.m.
DoubleTree Hotel St. Louis at Westport
1973 Craigshire
St. Louis, MO 63146
(314)434-0100
(The DoubleTree Hotel is located across Page Avenue from Westport Plaza)