The Customer Focus Logo - Customer Service Training
A Customer
Service Culture
A Customer
Loyalty Mindset
711 Old Ballas Road, Suite 215
St. Louis, MO 63141
(314) 692-2200
info@TheCustomerFocus.com
www.TheCustomerFocus.com

The Customer Focus™ website ©2008 by Shep Hyken, CSP and Shepard Presentations, LLC
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The Customer Focus  -  Very Effective Customer Service Training
Congratulations and thank you!  We are excited that you will be participating in
The Customer Focus™ Trainer Workshop on May 14, 2008.

Registration is simple and fast.  Just click on the link below and you will be directed
to a short form that will allow you to pay via credit card.  If you plan to register more
than one participant for the Workshop, just change the number on the form.  

As a participant in The Customer Focus™ program, your company (or company
division, branch, location, etc.) is granted permission to reproduce handouts and
exercises for the purpose of employee participation.  Outside of your company (or
company division, branch, location, etc.) any reproduction, presentation or
commercial use of the handouts, logos, terms or the concepts, strategies and
methods is prohibited without specific written permission from The Customer
Focus™ and Shepard Presentations, LLC.  

Your registration is your application for acceptance into The Customer Focus™
Trainer Workshop. In doing so, you commit yourself to full participation in the
program.  Once your application is received we will be sending you some pre-
workshop materials.  

If you have any questions, please call us at the number below.  Thank you, and we
look forward to seeing you at the Workshop!

 Click here to complete the registration form.

Important!  Your Workshop will be held on...

May 14, 2008  --  8:30a.m. - 4:30p.m.
Sheraton Lakeside Chalet at Westport  Plaza
191 Westport Plaza
St. Louis, MO 63146
(314) 878-1500

                                               About The Customer Focus™

The materials and concepts of The Customer Focus™ program are presented to help
companies who want to create a stronger service culture that builds loyal relationships with
their customers and a better environment for their employees.  The program content and
exercises are designed to help your company work through a process that will help create and
sustain a culture that gets every employee to recognize the value of providing excellent service
to both external and internal customers.